WellKin gives care agencies a 30-day discharge monitoring protocol, predictive deterioration intelligence, and AI-powered staff burnout detection — the biggest drains on agency profitability, finally solved in one platform.
Care agencies across the UK face the same operational pain points every day. We built WellKin to solve them.
Staff rely on paper notes and WhatsApp messages that get lost between shifts — leaving the next worker without critical context.
Clients return from hospital with no structured follow-up plan. The critical 30-day window goes unmonitored and readmissions follow.
Auditors want evidence of ongoing monitoring and care quality — but you're manually pulling records from disparate systems.
UK domiciliary care loses 35–40% of its workforce every year. At £3,000–5,000 per replacement, a 20-person team losing 7 people annually is a £21,000–35,000 problem. The warning signs are always there — you just need a way to see them.
A complete care coordination platform — built for the realities of running a registered care agency.
30-day NHS-aligned protocol with daily check-ins for days 1–14, tapering to day 30. Red/amber/green risk badges flag concerns automatically.
Medication adherence, vitals trends, and AI-flagged concerns per client — visible at a glance for coordinators and agency admins.
Care workers complete digital visit cards on mobile. Handover notes auto-aggregate for the next shift — no more WhatsApp chains.
Real-time alerts for missed medications, discharge risk changes, and escalations. Coordinators are notified instantly, not retrospectively.
Export audit-ready client health summaries with a full timestamped evidence trail — built to satisfy CQC inspection requirements.
Pattern recognition across your client base surfaces early warning signs before they become incidents. Proactive, not reactive care.
Daily micro check-ins and AI passive monitoring detect burnout signals before they become resignations. No other care platform does this.
Families linked to agency clients get a real-time view of visit logs, medication adherence, and health alerts — reducing coordinator call volume automatically.
Add clients, link family accounts, and assign care workers in minutes. CSV import for existing records means no manual re-entry — your team is live within days, not weeks.
See every client's risk score at a glance. Red/amber/green heatmap with composite scoring across 6 dimensions — coordinators know who needs attention in 30 seconds.
7-day probability scoring for readmission and deterioration. Know which clients need intervention today, not after the crisis call.
Generate structured health summaries that families take to GP appointments. Your agency becomes part of the clinical conversation.
Up and running in days, not months.
Link care recipients to your agency account. Import your existing client list or add clients individually. Family members can connect too.
Care workers use our mobile-first visit card to log each visit. Coordinators monitor the full client list from their dashboard in real time.
AI flags discharge risk changes, missed medications, and wellbeing dips automatically — giving coordinators time to act before a crisis.
Most care management platforms focus on scheduling and compliance. WellKin goes further.
| Feature | Typical Platforms | WellKin |
|---|---|---|
| Visit scheduling | ✓ | ✓ |
| Medication tracking | ✓ | ✓ |
| CQC compliance reporting | ✓ | ✓ |
| Family communication portal | ~ Limited | ✓ |
| Hospital discharge monitoring | — | ✓Unique |
| Care worker burnout detection | — | ✓Unique |
| Predictive deterioration forecasting | — | ✓Unique |
| Caseload risk heatmap | — | ✓Unique |
| AI health pattern analysis | — | ✓ |
| 30-day NHS-aligned protocol | — | ✓ |
30% of patients are readmitted within 30 days of discharge. Each readmission puts your CQC Responsive rating at risk and strains NHS relationships. WellKin's 3-phase protocol — Phase I daily check-ins for days 1–14, tapering through to day 30 — catches deterioration before it becomes a crisis.
For a 20-person agency, preventing just 3 leavers per year saves £9,000–15,000 in recruitment costs alone. WellKin monitors every care worker's wellbeing between visits and alerts coordinators when burnout risk is rising — weeks before someone hands in their notice.
Coordinators open the caseload heatmap each morning and know in 30 seconds which clients need a call. No more waiting for the crisis phone call — WellKin tells you who's deteriorating before anyone picks up the phone.
We are onboarding a small group of forward-thinking agencies to shape the WellKin platform. Founding partners receive 6 months at 50% off, direct access to our product team, and early access to all new features.
Apply for Founding Partner Status →Simple, transparent pricing that scales with your agency. All plans include onboarding support.
Pricing is confirmed during onboarding — contact us to discuss your client volume and needs.
Tell us about your agency and we'll reach out within 1 business day to show you how WellKin can work for your team.
Book My Demo →No commitment. We'll reach out within 1 business day.
Prefer email? support@wellkin.care
Answers to the questions we hear most from care agency managers.
WellKin is fully UK GDPR compliant. All data is encrypted at rest and in transit, and hosted on ISO 27001-certified infrastructure. Role-based access controls ensure staff only see the client records relevant to their role. A Data Processing Agreement (DPA) is provided to every agency partner before go-live, and we conduct regular security reviews to maintain compliance.
Most agencies are live within 5 working days. We provide a dedicated onboarding call, pre-built templates for care plans and handovers, and CSV import for existing client records — no IT department or technical expertise required. Your coordinator will be your named point of contact throughout.
WellKin produces structured discharge summaries and handover reports that complement NHS records. Key documents can be exported as PDFs and uploaded directly to your existing system today. Direct HL7/FHIR integration is on the product roadmap and you can track its progress — and vote on prioritisation — via our public roadmap.
Every interaction logged in WellKin — medication administration, discharge check-in, wellbeing assessment, visit handover note — is timestamped and fully auditable. The reporting dashboard generates CQC-ready summaries aligned to the Key Lines of Enquiry (KLOEs), saving your team hours of manual evidence gathering ahead of inspections.
Yes. Book a 30-minute demo and we'll walk through the coordinator dashboard, visit card, and discharge monitoring live. Founding agency partners also get a free 30-day trial before any contract.
If you're happy, you simply continue on your chosen plan — Starter from £49/month with no contract, or Professional on a negotiated annual agreement. There are no setup fees and no hidden charges. Starter plan customers can cancel at any time. All your data remains yours — we provide full data export at any point during or after your subscription, in line with GDPR requirements.
WellKin's 30-day discharge protocol and AI burnout detection tackle your two biggest cost drains — in one platform. Book a demo today.